US Maintenance
One of the fastest-growing products nationally is prepaid
maintenance. Dealers are recognizing the financial and CSI benefits
of having customers return on a regular basis to have basic services
performed. After all, dealers invest significant advertising dollars
to attract customers to the store once every four or five years. Sell
a product that provides initial profit, increased service department
income, and brings the customer back four times every year!
USWC provides the following three programs for immediate
installation:
1) US Maintenance A - oil changes, tire
rotations, coolant flushes, and basic transmission service provided
at three mileage intervals.
2) US Maintenance B - oil changes, tire
rotations, coolant flushes, and air filter/ wiper blade replacement
provided at three mileage intervals.
3) US Maintenance C - oil changes and tire
rotations at one interval.
One of the features that sets the US Maintenance programs
apart is customization. Each dealer can add or delete service items
from the program. Other items to consider include:
• Detailing services
• Valet Service
• Fuel Injection Cleaning
All US Maintenance programs include 1st- Day Car Rental
Coverage. This is a nice feature for the F&I Department, as well
as dealers with rental fleets. It pays for a rental car every time the
vehicle is at the dealership for a manufactured-covered repair (warranty,
recall, etc.). Unlike other programs, US Maintenance does not require
an overnight stay for rental coverage to commence.